In March of 2001, Dun and Bradstreet
carried out an independent survey of our clients. On a
scale of 1 to 10 (1 being perfect, 10 the worst), we received
the following ratings:
Timeliness Delivery of Performance: 1.1
Problem responsiveness: 1.17
Quality or Purchased Product or Service: 1.3
Total Cost: 1.13
Technical: 1.29
Delivery Quantities: 1.14
Attitude of Supplier Personnel: 1.0
Overall Rating: 1.16
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